The purpose of this policy is to describe the procedures followed to manage this website (the “Website”) owned by Recordati Industria Chimica e Farmaceutica S.p.A. (“Recordati”) with regard to the processing of the personal data of users who visit it.

This general information is furnished pursuant, amongst other things, to article 13 of Legislative Decree No. 196/2003 – the personal data protection code (the “Privacy Code”) – for personal data protection purposes to those who interact with the web services of the Website, accessible via the internet.

Information on the processing of specific data, provided pursuant to article 13 of the Privacy Code, is given, where necessary, on the relative pages of the individual services provided. This information is designed to define the data processing purposes and methods for each service on the basis of which website users may then freely express their consent and authorise the acquisition of the data and its subsequent use.

The “Data Controller”

The Data Controller of the personal data is Recordati Industria Chimica e Farmaceutica S.p.A. located at 1 Via Matteo Civitali, Milan 20148 (Italy).

The “Data Processor”

The company Alten Italia S.p.A. has been appointed as external Data Processor in accordance with Art. 29 of the Privacy Code, because it maintains the technological part of the website. The Director of Investor Relations & Corporate Communication of Recordati S.p.a. has been appointed as Data Processor of Recordati in accordance with article 29 of the Privacy Code.

Type of data processed

Navigation data

During the course of their normal functioning, the IT systems and software applications provided for the functioning of the Website acquire some personal data (e.g. IP addresses or the domain names of the computers used by the Website users, the pages visited and the date and time of the visit), the transmission of which is an intrinsic part of the use of internet communication protocols.

It is information that is not acquired to be associated with the persons identified, but which by its nature could, by means of processing and associations with data held by third parties, be used to identify users.

This data is used for the sole purpose of acquiring anonymous statistical information on the use of the Website and to monitor it for correct functioning. The data could be used to ascertain responsibility in the case of hypothetical computer crimes to the damage of the site. Apart from this particular circumstance, data on web contacts are not normally conserved for longer than 30 days.


In order to make navigation of this Website faster and more efficient, use is made of cookies when users visit this Website. Cookies are short strings of text which allow the connection with the Website to be maintained.

Cookies do not record any personal information on the Website users and any identifiable data will not be stored in memory. If you wish to disable the use of cookies, you must customise the settings in your browser either by setting it to delete all cookies or by configuring a warning message to appear when cookies are stored in memory.

Google Analytics

This Website uses the outside web analysis service provided by Google Analytics. This is a web traffic analysis service provided by Google Inc (“Google”). Information generated by cookies is transmitted to Google and stored in their servers and IT systems in the USA. Google uses this information to track visitors and examine the use of the Website, to compile reports on the activities of the Website for the site administrators and to provide other services relating to the activities of the Website and the use of the internet. Google can also pass this information on to third parties where this is required by law or where these third parties process the aforementioned information on behalf of Google. Google will not associate your IP address with any other data possessed by Google. By using this Website, you consent to the processing of your navigation data by Google for the above purposes and using the above methods.
Please see the Google privacy page for further information.
You can prevent Google from acquiring cookies that are generated by visitors to this Website (including your IP address) and from processing that data by downloading and installing this plug-in for your browser

Data furnished voluntarily by Website users

This is personal data given freely by a Website user in order to access specific services chosen freely. Specific summary information is reported or displayed on the pages of the Website used for particular on-request services. Failure to give this information may make it impossible to obtain the service that has been requested.

How data is processed

The data is processed using automated tools strictly for the time necessary to achieve the aims for which it has been acquired and in any case in compliance with the applicable provisions of the regulations and legislation in force. Your personal data may be passed on to other companies which belong to the RECORDATI Group or to associate companies of the Group and to third parties which Recordati uses to improve the service offered through its Website.

The rights of the Data Subjects

A Data Subject shall have the right to obtain at any moment confirmation of whether or not data is held on him/her, to know its content and origin, to check its accuracy or to ask for it to be added to, updated or rectified (article 7 of the Privacy Code). In accordance with that same article, you have the right to ask for a full and up-to-date list of all Data Processor of personal data , to ask for data processed in violation of the law to be deleted, transformed into anonymous form or frozen and in any event to object, for legitimate reasons, to its processing.

Requests must be sent to the Data Processor of Recordati:

  • by email, to the address:;
  • or by ordinary mail to Recordati Industria Chimica e Farmaceutica S.p.A. – Director of Investor Relations and Corporate Communications – 1 Via Civitali - 20148 Milan.

Reporting of suspected adverse reactions

Reporting suspected adverse reactions after authorisation of the medicinal product is important. It allows continued monitoring of the benefit/risk balance of the medicinal product.

Healthcare professionals and consumers are asked to report any suspected adverse reactions via the national reporting system.

All information on this site does not in any way replace the judgment of a specialist physician, the only one authorized to make advice and to express a medical opinion.

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of this site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy.